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Kanalia Karditsa  |  KanaliaRooms.com

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Privacy Policy (GDPR), Terms & Cookies Policy

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Privacy Policy (GDPR)

Below you will find the our hotel’s updated Privacy Policy, which applies to any information provided or collected through this site. We understand that making online bookings means that you trust us for your personal information. We appreciate your trust, so the security and privacy of personal information you provide us are our top priority. Read this policy to learn more about our privacy practices.

1. What information do we collect from you

Generally. We collect and store all the information you post on our site or you provide us in any other way. We include information that we can identify (“personal information”), such as your name and surname, your phone number, postal and e-mail addresses, and billing information (such as credit card number, of the card and its expiry date). We may also request information about your room preferences. You may choose not to provide information to us, but generally most of the information we ask you is required to make a reservation.

Travel agent information. When making a reservation for someone else through this one, we will ask for personal information and travel preferences for this person. You should obtain the other person’s consent before providing us with his / her personal information and travel preferences, as access to view information or any changes to his or her information will only be available through your account.

Social media. If you use any of our hotel’s social networking feature, either on our website or elsewhere through a social media provider, we may have access to information about you through this social media provider in accordance with its policies. We may have access to information such as your name, your profile picture, your gender, your birthday, your email address, your city or region, and any other information you choose to make available.

2. How we use your information

We use sensitive billing information (such as holder’s name, credit card expiration date and expiration date) to complete bookings made on our website or by phone. We use other information for you for the following general purposes, provided you have given your consent: to provide you with the products and services you request, to provide you with your booking confirmation and updates, to manage your account , process payments and provide travel alerts to communicate with you in general to answer your questions and comments to measure your interest in our services and our website and make improvements MTC to notify you of special offers and services that may interest you.

Announcements in email format. We want to make it easier for you to benefit from travel opportunities on our website. One way we do this is by sending you email messages. These emails are received by you if you have given your consent to receive email announcements. Where required by law, we will comply with existing publicly available exception lists when we send you advertising announcements. Please note that you will have the option not to receive these email messages. You will also have the option to have your information removed from our database and in order to do this, you should email us with your request, from your own email address. On your request, we will remove your information from our database.

3. With whom we may share this information

If you give your consent, we may share your information with the following entities:

a) Car rental companies and service providers. All services provided by third-party suppliers are characterized in this way. We therefore encourage you to read the privacy policies of all travel vendors whose products you purchase through this website or through any of our Apps. Keep in mind that these vendors may also contact you if you need to ask for additional information about you, help with booking your trip or respond to a criticism you have submitted.

b) Third-party service providers that provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, research distribution / draws and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, as well as help us, if necessary, in the performance of features of our website or our Apps or to facilitate the distribution of online ads tailored to your interests. Third-party service providers have access to and may collect information only where necessary to perform their functions and may not share or use the information for any other purpose. They are also required to follow the same data security practices that we also follow. Please note that these third party service providers may be based in countries where the level of protection they offer for your personal information is not equivalent to that offered in your country of residence. However, we will try to protect all personal information we collect from you, in accordance with strict data protection standards.

c) Referral sites: If another website has referred you to this webpage (for example, through a link that you clicked on another website that directed you to this site), we may share some information about you with this referral site. We encourage you to review the privacy policies of all the websites that referred you here.

d) Social media providers. When using certain social media features through our website or our Apps, you share information with your social media provider (such as Facebook) and the information you share will be governed by our privacy policies (including the possibility of us having access to such information through the provider of social media). You may be able to change your privacy settings for these social media providers. Please consult the relevant social media provider’s privacy policy for further information.

e) We may also share your information:

as a result of summons, court orders or other legal proceedings, to establish or exercise our legal rights, defend against legal requirements or as otherwise required by law. In such cases, we reserve the right to waive or waive any legal objection or right available to us.

f) When we think we need to investigate, prevent or take action in the face of illegal activities or activities that we suspect to be illegal? to protect and defend the rights, property or security of our company, this website or our Apps, our customers or others? and in relation to our Terms of Use and other agreements.

g) In the case of a corporate transaction such as divestiture, merger, consolidation or sale of assets or in the unlikely event of bankruptcy.

In addition to those set out above, we will notify you when personal information about you is shared with third parties and you will be able to choose not to allow us to disclose such information. In addition, we may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we can tell our advertisers how many visitors our website receives. This information does not contain any personal information and is used to create messages and services that we hope to find interesting.

4. How you can access and / or correct or delete information about you

You can access and update or delete your information by contacting us at the email address which can be found on our website.

When you provide your personal information to us through this Agreement, this implies that you agree that we may keep your information. We may continue to process information related to your account in order to fulfil our legitimate business objectives, comply with our legal and regulatory obligations, and keep historical records and analysis purposes. We use strong technical measures to prevent unauthorized access to account information.

The user has the right to delete all their personal data collected by the apps we use.

You can request to do this by emailing us to the email address found on the top of this page.

5. Your choices about collecting and using your information

- As mentioned above, you may choose not to provide us with any information, although some information may be necessary to book your hotel or to take advantage of some of the features offered on this website.

- We may be able to provide you with a mobile phone number on our website to receive the details of your booking confirmation.

6. Cookies and other technologies

Cookies are small text files that are placed on your computer or on your mobile device when you visit virtually any website. Cookies can not reveal your identity and can not cause any damage to your computer or mobile device. They are used by websites you visit to improve your web browsing experience to provide web analytics information that helps us improve our website in general and to collect information about travel destinations of interest so you can see travel ads that are more relevant to your needs. Read more here: https://www.cookiesandyou.com

7. How we protect your information

We want you to feel comfortable when using this website and our Apps to book, and we are committed to protecting the information we collect. Although no site or Application can guarantee security, we have introduced appropriate security procedures (administrative, technical and physical) to help us protect the personal information you provide us. For example, only authorized employees have the right to access personal information and they can do so only for the permitted business functions. In addition, we use encryption methods when we transmit your sensitive personal data between yours and our systems, and we use firewalls and intrusion detection systems to prevent unauthorized people from accessing your information.

8. External links

If any part of this website or any Application links you to other sites, these websites do not operate under this Privacy Policy. We encourage you to review the privacy statements posted on these other websites in order to understand the procedures used to collect, use and disclose personal information

9. How can you contact us

If you have any questions about this Privacy Policy (or about your reservation), please contact us